Zerafto is your all-in-one e-commerce platform from small everyday products to large-scale solutions, built for every seller and every buyer.
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Legal
Last updated: 2026-04-11
Important
Please verify your order carefully before placing it. Zerafto operates on strict inventory rules to keep prices low. Once an order is dispatched we are unable to accept a return or issue a refund.
No refund will be given once the product is dispatched. Please review your cart and address carefully before paying.
We do not accept returns for partial quantity — if you ordered 10 sheets of ply, you cannot return 3 of them.
If you receive a defective product, please report it within 24 hours of delivery through the Contact Us form with clear photos. The complaint will go through a manual review and, if warranted, a refund will be issued via Razorpay to your original payment method.
You can cancel any order before it enters the “dispatched” stage. Once cancelled, the reserved stock is returned to inventory and any online payment is refunded in full.